About Citadel
Built by engineers who care about architecture.
We are a vertically integrated elevator house — design, manufacture, install, maintain. Nothing is handed to a stranger.
Founded 1998
Vertically integrated
14 countries
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Our Story
A practice, not a production line.
Citadel began as a small engineering practice with a single conviction: an elevator should be as considered as the building it serves. Today we design, manufacture, install and maintain complete vertical transport systems for architects and developers who refuse compromise.
Every system leaves our floor with its own test record, its own engineer, and a promise measured in decades rather than warranties.
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Mission
To make vertical movement feel effortless.
Engineer elevators that disappear into the architecture — silent, safe, and dependable across decades of daily use.
Vision
The global reference for premium mobility.
A house whose name on a landing door signals the same certainty as a maker's mark on a fine instrument.
- 03
Core Values
Four words we test decisions against.
Capacity
250 – 1000 kg
Speed
0.4 – 1.75 m/s
Travel
Up to 60 m
Travel
Up to 60 m
- 06
Manufacturing Excellence
18,000 m² of controlled tolerance.
Cabins, doors and control cabinets are built in-house. Every drive is run for eight hours on a test tower before it is crated, and each unit ships with its own signed acceptance record.
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Facility footprint
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Quality & Safety
Certified, then over-engineered.
EN 81-20 / 81-50
Full European safety and testing conformity across the range.
ISO 9001
Documented quality management from procurement to handover.
CE Marked
Complete technical files supplied with every installation.
- 07
Leadership
The people accountable.
Elena Marchetti
Founder & Managing Director
Elena Marchetti
Founder & Managing Director
Elena Marchetti
Founder & Managing Director
Elena Marchetti
Founder & Managing Director
- 10
Timeline
Milestones.
1998
Founded as a four-person engineering practice.
1998
Founded as a four-person engineering practice.
1998
Founded as a four-person engineering practice.
1998
Founded as a four-person engineering practice.
1998
Founded as a four-person engineering practice.
1998
Founded as a four-person engineering practice.
- 07
Our Process
Come and see how we build.
Factory visits are open to architects, developers and private clients by appointment.